Last updated: 09/04/2025

1. Introduction & Scope
Chougdali Travel (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make bookings with us. We comply with Morocco’s Law No 09‑08 of February 18, 2009 on the protection of individuals with regard to the processing of personal data and its implementing Decree No 2‑09‑165 of May 21, 2009.

2. Data Controller
Chougdali Travel
Address: 3EME ETAGE APPARTEMENT N°14, ZENITH BUSINESS RUE MOUSLIM LOT BOUKAR, Marrakech 40000
Email: contact@chougdalitravel.com

3. Personal Data We Collect
We collect the following personal data directly from you:

  • First name and last name
  • Email address
  • Telephone number

How We Collect

  • Booking forms on our website
  • Account registration forms

4. How We Use Your Data
We use your personal data for the following purposes:

  • Booking Management: To process and confirm your tour, activity, or transfer bookings.
  • Communications: To send booking confirmations, service updates, and important notices.
  • Site Analytics: To analyze site usage and improve our services.

5. Data Sharing & Disclosure
At present, we do not share your personal data with any third parties.

6. Data Storage & Security

  • Storage Location: Your data is hosted on third‑party servers provided by Hostinger.
  • Security Measures:
    • SSL/TLS encryption for data in transit
    • Encryption of sensitive fields (e.g., passwords) at rest
    • Role‑based access controls to restrict internal access

7. Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected (e.g., active bookings) or as required by law.

8. Your Rights
Under Law No 09‑08, you have the right to:

  • Access your personal data
  • Rectify inaccurate or incomplete data
  • Request erasure of your data
  • Object to or restrict processing

To exercise these rights, please contact us at contact@chougdalitravel.com. We are developing a “My Account” area where you’ll be able to manage your profile and bookings directly.

9. Cookies & Tracking
We currently do not use cookies or similar tracking technologies. Should we introduce cookies in the future (e.g., for analytics or marketing), we will publish a separate Cookie Policy and obtain any required consents.

10. Policy Updates
We may update this Privacy Policy from time to time.

  • The “Last updated” date at the top will reflect any changes.
  • We will notify you of significant changes by email and via a banner on our website.

11. Contact & Complaints
If you have questions or wish to lodge a complaint about our data practices, please contact us at:
contact@chougdalitravel.com

You may also file a complaint with Morocco’s National Commission for the Protection of Personal Data (CNDP).