Last updated: 09/04/2025

Welcome to Chougdali Travel! By using our website and booking our services, you agree to the following Terms and Conditions. Please read them carefully before confirming your reservation.

1. Booking & Payment

  • Accepted Payment Methods: We accept payments through PayPal.
  • Payment Timing: Full payment is required at the time of booking. Bookings without payment are not considered complete.

2. Booking Confirmation & Modifications

  • Confirmation: A booking is only confirmed once you receive a confirmation email from our official address: contact@chougdalitravel.com.
  • Modifications:
    • Tours, Excursions & Activities:
      • Modifications are allowed between the time of booking and the confirmation email.
      • Additional changes can be made within 7 days after confirmation.
    • Transfers:
      • Modifications are permitted up to 1 hour before the scheduled departure time.
    • To request modifications, please contact us via email at contact@chougdalitravel.com.

3. Cancellations & Refunds

4. Service Delivery & Liability

  • We strive to deliver a smooth travel experience. However, Chougdali Travel is not responsible for:
    • Weather conditions that affect travel or scheduled activities
    • Delays or service issues caused by third-party providers (e.g., camps, hotels, activity operators)
    • Political or governmental disruptions
  • Cap on Liability:
    • We shall not be liable for any indirect, incidental, or consequential damages.
    • Our total liability is capped at the amount paid for the specific service in question.

5. Customer Obligations

  • Customers are expected to:
    • Arrive on time at the designated meeting point
    • Follow instructions provided via email or by our guides
    • Hold valid and legal travel documentation (e.g., passport, national ID)

6. Intellectual Property

  • All content on this website, including logos, service descriptions, team profiles, customer reviews, and images of vehicles or locations, is the intellectual property of Chougdali Travel.
  • You may not copy, reuse, or reproduce this content without our express written permission.

7. Governing Law & Dispute Resolution

  • These Terms shall be governed and interpreted according to the laws of the Kingdom of Morocco.
  • In case of disputes, we prefer to resolve matters amicably through direct negotiation by phone or email.

8. Third-Party Services

  • We collaborate with third-party providers to offer the best experience possible. However, their services are subject to the descriptions and limitations listed on our website.
  • Customers are advised to read all service details carefully before booking.

9. Amendments to These Terms

  • We may update these Terms and Conditions at any time.
  • Any changes will be communicated through:
    • A “Last Updated” date at the top of this page
    • A banner notification on our website
    • Direct email to our customers

10. Contact Information

Thank you for choosing Chougdali Travel. We look forward to making your journey memorable!